Returns & Exchanges

At FINESSE, we want you to be completely satisfied with your purchase. If your new pieces aren't quite right, you can return or exchange them within 30 days of delivery provided they are in original condition with tags attached.

1

Start Your Return

Visit our online returns portal and enter your order number and zip code to locate your purchase.

2

Choose Your Option

Select the items you wish to return and choose between a full refund to your original payment method or an instant store credit exchange.

3

Print and Pack

Download and print your prepaid shipping label, then securely pack your items in their original packaging to ensure they remain protected.

4

Ship It Back

Drop off your package at any authorized carrier location; once received and inspected at our warehouse, your refund will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing